Simplifying Retail,
Elevating Experiences
Omnichannel solution for next gen merchants and marketplaces
Pure online-route is not sustainable. You need better returns management, optimized staff performance and customer loyalty to succeed.
Customer Experience
Staff & Store Management
AI-driven Insights
We resolve problems associated with in-store customer experience

Simplified Operations
Automate tasks and seamlessly integrate with billing systems.
Omni-channel Discovery
Reduce friction between online interest and offline purchase
Faster Resolutions
Staff Performance Insights
AI-driven metrics to help you optimise performance



Convert store experiences into lasting relationships
How Onground Works

Customer Experience
QR-based product discovery maps nearby stores for trials and purchases.
Options for instant refunds, digital billing, and loyalty point redemption including offline special MGM

Staff and Store management
AI dashboards to track KPIs and enhance service levels.
Pre-set surveys to gather actionable feedback on staff and product experience.

Post-MVP Features
Loyalty offering with gold savings and preferential offers for eco-conscious premium brands.
Instant refund capabilities and card-linked offers for enhanced satisfaction.
We’ve got the answers
Ready to Redefine your offline strategy?
Let’s discuss how Onground can help you enhance customer loyalty, reduce costs, and drive store performance.
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